Data Processing Notice

Privacy Policy

Last updated: August 2026

VPNVH takes the handling of visitors' and users' personal information seriously. This policy explains what information the service collects when providing accounts, subscription services, payment assistance, and website access, how that information is used, and how users can review, update, or delete it. Using the VPNVH website or user panel indicates that this policy has been read.

I. Information Collected and Purposes

When registering, VPNVH requires only a username and password; an email address is not required. If a user voluntarily provides an email address, it may be used for account contact, service notices, or handling requests. VPNVH also retains account-related order records, plan status, traffic package status, and refund processing information to deliver subscriptions, verify payments, provide after-sales support, and meet necessary financial record obligations.

The website may collect basic access statistics such as visit times, page paths, device types, browser information, and referring pages. This information is used to understand page visits, troubleshoot technical issues, and improve the site structure. These statistics are not used to create profiles of the content users access.

II. No-Logs Position and Connection Information

VPNVH does not record which websites users visit or what page content they view, and does not create connection logs linked to visits to specific websites. Temporary technical information required to operate the network acceleration service may exist briefly while a connection is processed, supporting session maintenance, fault identification, or system stability. It is not retained long term after the relevant purpose is completed.

VPNVH does not use users' access content, destination websites, or connection activity for advertising profiles, sale, or exchange with unrelated third parties. Matters requiring legal cooperation will be handled in accordance with applicable law and valid procedures.

III. Cookies and Local Storage

Cookies may save language preferences, basic page settings, and necessary session status so the website can provide a consistent experience on later visits. The user panel uses browser local storage to save login status and necessary interface preferences for account access, plan viewing, and subscription management. Clearing browser cookies or local storage may invalidate the login status but will not automatically delete server-side account records.

Access analytics tools may use necessary identifiers to distinguish repeat visits and page sources. Users can restrict or clear cookies through browser settings; some functions may not work properly when related storage is disabled.

IV. Payments and Third-Party Services

Payments are processed by the relevant third-party payment channels, including Alipay, WeChat Pay, and USDT. VPNVH does not store complete payment account passwords or payment verification information on this website. Payment channels may process transaction information under their own privacy rules, and users should also review the policies of the relevant channels. VPNVH receives only the result information needed to complete orders, verify payments, and provide services.

The website may also use necessary infrastructure, analytics, or security services to host pages, analyze access conditions, and prevent abnormal requests. Third parties may process data only to the extent required to provide the relevant functions and must follow applicable confidentiality and security requirements.

V. Retention, Deletion, and Policy Updates

Account information and order records are retained for as long as necessary to provide services, process refunds, resolve disputes, and fulfill essential record-keeping obligations. Access analytics are retained according to statistical purposes and system operation needs. When information no longer serves a relevant purpose, it will be deleted, anonymized, or otherwise handled appropriately.

Users can submit requests to access, correct, or delete account information through the user panel. A deletion request may require necessary identity verification first. If certain order records remain subject to refund processing, dispute resolution, or legal obligations, VPNVH will delete them after the relevant period ends. When material changes are made to this policy, VPNVH will publish an update on the website or user panel and revise the “Last updated” date. Please review the latest version before continuing to use the relevant services.